Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcus Dawson

Marcus Dawson

June 20, 2025

5  out of  5
rating by Marcus Dawson
"Always very helpful!"
We responded:
"Thank you, Marcus! I'm happy to know you find our team helpful. We’re here to assist you whenever you need us!"
Profile photo of Fran Frambach

Fran Frambach

June 18, 2025

5  out of  5
rating by Fran Frambach
"Jessy is wonderful! Thoughtful and courteous."
We responded:
"Thank you for your review, Fran! I'm happy to hear that Jessy provided you with such thoughtful and courteous service. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of teresa

teresa

June 18, 2025

5  out of  5
rating by teresa
"Very helpful, works to keep cost reasonable. Great group to work with-"
We responded:
"Thank you for your review, Teresa. I'm happy to know that you found our team helpful and that we could assist in keeping your costs reasonable. We appreciate your support and look forward to continuing to work with you. Let us know if there's anything else we can do for you!"
Profile photo of Gabe Hudson

Gabe Hudson

June 16, 2025

5  out of  5
rating by Gabe Hudson
"Avery helped me with getting life insurance and she was absolutely delightful, 100% recommended. Great service and people."
We responded:
"Thank you for your review, Gabe! I'm happy to hear that Avery provided such delightful service while assisting you with your insurance policy. We appreciate your recommendation and are grateful to have you as a part of our community."
Profile photo of Ga Girl

Ga Girl

June 16, 2025

5  out of  5
rating by Ga Girl
"I have used more than one insurance company in my lifetime! Until I found Holly Thomason State Farm, and I found the last insurance company!! One stop shop for all your insurance needs! All staff members are always willing to help in anyway that they can. There will never be another insurance agency for me, Holly Thomason State Farm is the best. Thanks ladies for all that you do!"
We responded:
"Thank you for your wonderful feedback! I'm so happy to hear that you consider us your go-to for all your insurance needs. Our team is here to help, and we truly appreciate your kind words. Let us know if there's anything else we can do for you!"
Profile photo of Barnard Starks

Barnard Starks

June 16, 2025

5  out of  5
rating by Barnard Starks
"Best insurance in town, with the best staff you could ever want"
We responded:
"Hey, Barnard! We appreciate you recognizing the effort our team puts into serving our customers. It’s an honor to be your go-to for insurance here in Georgia, and we take that responsibility seriously. We’re here whenever you need assistance with your coverage."
Profile photo of Caroline Philpot

Caroline Philpot

June 6, 2025

5  out of  5
rating by Caroline Philpot
"Hailey was the best! She followed up with me and we finally got auto and homeowners switched over to state farm insurance. She was knowledgeable an took a lot of time to fulfill my insurance needs and answer my questions. Thanks Hailey!!"
We responded:
"Thank you, Caroline! I'm happy to hear that Hailey was able to assist you with switching your insurance to State Farm. Her dedication to addressing your insurance needs and answering your questions is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Susan Long

Susan Long

June 5, 2025

5  out of  5
rating by Susan Long
"If I could give 10 stars I would. I called the office today and Avery helped me. Avery went above and beyond to help me. We worked back and forth getting my auto and home insurance at an awesome rate, I am saving almost $2000 a year on both policies. Avery was very patient with all my questions, she never rushed me or made me feel like I was asking too much. I highly suggest giving the office a call for your insurance needs. Thank you again Avery! for everything today, my only regret is not calling you first could have saved a few hours and phone calls. Happy to be with State Farm!"
We responded:
"Thank you so much, Susan! I'm delighted to hear about your positive experience with Avery. It's wonderful that she was able to assist you in saving significantly on your insurance. We appreciate your recommendation and are thrilled to have you with State Farm. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of Tyler Ballard

Tyler Ballard

June 3, 2025

5  out of  5
rating by Tyler Ballard
"Very friendly and helpful place. Answered all my questions with a smile. Would recommend atleast going and seeing what they can offer you."
We responded:
"Thank you, Tyler! I'm happy to know you found our office friendly and helpful. It's great to hear that your questions were answered with a smile. We appreciate your recommendation and are here to assist with any insurance needs you might have."
Profile photo of George Ledon

George Ledon

June 2, 2025

5  out of  5
rating by George Ledon
"I dealt with Avery Reed who couldn’t have been more helpful. Avery made the whole experience painless."
We responded:
"Thank you, George! I'm happy to hear that Avery made your experience so smooth and easy. Our team is dedicated to providing helpful service, and it's great to know Avery delivered on that promise."
Profile photo of Billy Cooner

Billy Cooner

May 28, 2025

5  out of  5
rating by Billy Cooner
"Connie Phillips was patient in explaining auto insurance, with home owners bundle , very knowledgeable."
We responded:
"Thank you for the wonderful review, Billy! We’re so glad to hear that your experience with our team was helpful and informative! It means a lot to know that everything was clearly explained and that you felt supported throughout the process. We appreciate you taking the time to share your feedback and look forward to being here whenever you need us!"
Profile photo of Colleen Dawe

Colleen Dawe

May 22, 2025

5  out of  5
rating by Colleen Dawe
"Thank you Avery for handling my insurance needs so quickly and smoothly! It's been a pleasure!"
We responded:
"Thank you, Colleen! I'm glad Avery was able to assist you with your insurance needs efficiently. It's wonderful to know that you had a pleasant experience. If you have any more questions or need further assistance, feel free to reach out to our office."
Profile photo of Mark Howell

Mark Howell

May 20, 2025

5  out of  5
rating by Mark Howell
"State Farm Insurance, I spoke with Connie in the Hartwell office. Was friendly, professional timely, in direct me in the proper insurance that I needed for my home and my auto. I would highly recommend this office for all of your assurance needs. It is good to do business with the hometown business.🙏 Many blessings mark Howell."
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad to hear that Connie was able to assist you with your insurance needs in such a friendly and professional manner. We truly appreciate your recommendation and are grateful to be your hometown choice for insurance. If you ever need further assistance, don't hesitate to reach out!"
Profile photo of Melissa Martin

Melissa Martin

May 19, 2025

5  out of  5
rating by Melissa Martin
"Hailey is wonderful. Sometimes insurance can be stressful but not when Hailey is helping. She is friendly and is always helpful and she follows up with you. I highly recommend."
We responded:
"Thank you, Melissa! I’m glad to hear that our team has made your insurance experience less stressful. The friendly and helpful nature of our team truly shines through! If you need anything else, feel free to reach out anytime!"
Profile photo of Andrew Minish

Andrew Minish

May 14, 2025

5  out of  5
rating by Andrew Minish
"Spoke with Courtney 05/14/2025 and she was a huge help! Can't help but recommend her for any insurance or financial need you may have!"
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad to hear that Courtney was able to assist you so effectively. Your recommendation means a lot to us."
Profile photo of Dianna Nolan

Dianna Nolan

May 9, 2025

5  out of  5
rating by Dianna Nolan
"Connie Phillips is the one to go to! She gave me all I asked for and more for way less money than I thought!!"
We responded:
"Thank you, Dianna! I'm happy to hear that Connie was able to exceed your expectations and provide you with great value. We're grateful to have her as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Sonya Cole

Sonya Cole

May 9, 2025

5  out of  5
rating by Sonya Cole
"Jessy was absolutely AMAZING!! Had to add my teenage daughter and her car to my policy, she stayed on the phone trying to help me find discounts, helped me go over my existing policies to make sure my home, vehicles and life insurance policies were the best prices they could be. They close at 5, she worked over until about 5:45 to help me out.. Highly recommend!!!"
We responded:
"Thank you so much, Sonya, for your wonderful feedback! I'm delighted to hear that Jessy provided such exceptional service while assisting you. Her dedication to finding discounts and reviewing your existing policies is truly commendable. We're grateful for your recommendation and are always here to help with any future needs!"
Profile photo of Randi Bledsoe

Randi Bledsoe

May 7, 2025

5  out of  5
rating by Randi Bledsoe
"Extremely nice friendly staff, I struggle with anxiety and it makes me a lil awkward and uncomfortable in some situations but holly had went out of her to show kindness and get me the best rate on my insurance! Very pleased and happy with my switch to state farm! Highly recommend Holly!"
We responded:
"Hey, Randi! I’m glad we could make you feel more comfortable and help you find a great rate on your insurance. It was a pleasure working with you, and I’m happy to hear that you’re pleased with your switch to Holly Thomason State Farm in Hartwell. If you ever need anything else, don’t hesitate to reach out! Thank you for your kind words and recommendation."
Profile photo of John Kyler

John Kyler

April 21, 2025

5  out of  5
rating by John Kyler
"Thanks for the good news."
We responded:
"Thank you, John! I'm glad the news was well-received. If you need assistance, feel free to reach out."
Profile photo of Robyn Rice

Robyn Rice

February 21, 2025

5  out of  5
rating by Robyn Rice
"They are always so helpful and easy to use!"
Profile photo of Marcos Bacás

Marcos Bacás

February 19, 2025

5  out of  5
rating by Marcos Bacás
"Highly recommended!! Costumer service is beyond any expectation."
We responded:
"Thank you, Marcos! I'm happy to know that our customer service exceeded your expectations. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Profile photo of Carrie Thurston-Maney

Carrie Thurston-Maney

February 12, 2025

5  out of  5
rating by Carrie Thurston-Maney
"Always helpful and in a timely manner"
We responded:
"Thank you, Carrie, for your wonderful feedback! I'm happy to know that you find our service helpful and timely. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Profile photo of neshia verdell

neshia verdell

February 10, 2025

5  out of  5
rating by neshia verdell
"Brandi is professional, knowledgeable and a patient individual."
We responded:
"Thank you, Neshia, for sharing your experience! I'm glad to know that Brandi's professionalism, knowledge, and patience made a positive impact."
Profile photo of majazz tate

majazz tate

February 4, 2025

5  out of  5
rating by majazz tate
"The ladies are very helpful and well mannered. There service is like no other"
We responded:
"Thank you, Majazz, for your wonderful feedback! I'm happy to know that our team's helpfulness and manners made a positive impact on your experience. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
Profile photo of leeann chastain

leeann chastain

January 30, 2025

5  out of  5
rating by leeann chastain
"Highly satisfied. Connie was very helpful and followed up with me!"
We responded:
"Thank you, Leeann, I'm glad to know that Connie was helpful and ensured everything was followed up on. We appreciate your feedback and are here for any future insurance needs or questions you might have."