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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allen Peters

July 24, 2024

5  out of  5 rating by Allen Peters
"We move to Hartwell 4 yrs ago so I transferred all my automobiles to State Farm . The staff in Hartwell went above and beyond to help me get all insurance needs met !!! Always a friendly hello when I walk in and a friendly goodbye when leaving !!! I would not think twice about taking my business there in the future !!! “GOOD PEOPLE “ Thank you !!!"
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Brandy Alecia

July 18, 2024

5  out of  5 rating by Brandy Alecia
"Thank you to Brandi Messer Gilreath for being helpful today! Great professionalism and customer service. You will be treated like family at this office."
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Christine Alfano

June 28, 2024

5  out of  5 rating by Christine Alfano
"Very nice on the phone. Followed up like promised"
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Shari Gibson

June 28, 2024

5  out of  5 rating by Shari Gibson
"Jessy goes out of her way to provide the best individual service to each customer who visits or calls the office."
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Ben Brown

June 28, 2024

5  out of  5 rating by Ben Brown
"Holly Thomason and her crew really stepped up for us when one of our trucks was involved in an accident. The adjuster assigned to the case wanted to give me $17,000 for a truck that I couldn’t replace for that. Holly and her people fought tooth and nail and got us $27,000 to replace our truck. They have always been so awesome for us!"
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Faith Bryant

June 28, 2024

5  out of  5 rating by Faith Bryant
"My experience at State Farm was top notch thanks to Connie Phillips! Amazing customer service and she makes dealing with insurance a breeze! I feel so secure knowing she’s always got us covered!"
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Kenyatah Rice

June 28, 2024

5  out of  5 rating by Kenyatah Rice
"I had a great experience with my agent, Miss Aukeyla Tate was very detailed with all the information that I needed to start my coverage. Thanks State Farm family!"
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Bianca Watts

June 27, 2024

5  out of  5 rating by Bianca Watts
"Very pleasant to deal with Corrie, she is a gem. Helped me so much, wouldn't choose anywhere or anyone else."
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jasmine garcia

June 27, 2024

5  out of  5 rating by jasmine garcia
"Corrie was great! So sweet to talk to and really helped me get all the answers to my questions."
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Delilah Jo

June 27, 2024

5  out of  5 rating by Delilah Jo
"I always have the best experience in this office! Jessy is always so helpful and knowledgeable."
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Josh Sanders

June 27, 2024

5  out of  5 rating by Josh Sanders
"I recently had the pleasure of working with Holly Thomason and her team, at the State Farm branch in Hartwell, and I couldn't be happier with the service I received. The staff here truly go above and beyond to make sure their clients are well taken care of. Hailey Hunter was incredibly knowledgeable and patient, taking the time to explain all of my options and helping me choose the best policies for my needs. They made the entire process smooth and stress-free, which is exactly what you want when dealing with insurance. What stood out the most was their genuine care and attention to detail. Whether it was answering my numerous questions or providing timely updates, Holly Thomason and the team were always on top of things. I never felt like just another customer; they treated me like a valued client every step of the way. I've had insurance with other companies before, but the level of service at this State Farm branch is unmatched. I highly recommend them to anyone looking for reliable and personalized insurance solutions."
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Elaine Bennett

June 27, 2024

5  out of  5 rating by Elaine Bennett
"Aukeyla was knowledgeable and patient. She handled everything promptly, efficiently and professionally. Contact her, she is your girl!"
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allen wright

June 18, 2024

5  out of  5 rating by allen wright
"Great prices and great staff! Ask for Aukeyla! She helped save me money after my old insurance company went up on me!"
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Gail

June 17, 2024

5  out of  5 rating by Gail
"This is the sweetest little office, and the staff are always so nice and helpful. I have been with State Farm since I was 16, and this office still has the feeling it did back then, of home, family, neighborly. I am very excited to continue my State Farm experience with them."
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Shannon E

June 17, 2024

1  out of  5 rating by Shannon E
"I called to ask them a general question and got hung up on. The girl was very rude! I do not recommend dealing with this agent!"
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Bennie Carnes

June 15, 2024

5  out of  5 rating by Bennie Carnes
"Great place get insurance people are very professional and friendly"
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Kayleigh Odell

June 14, 2024

5  out of  5 rating by Kayleigh Odell
"I’ve never enjoyed working with an insurance agency more! Everyone here truly goes above and beyond when it comes to customer service and making things so easy. I worked with Hailey today and she was so sweet in helping me add another car to one of our policies totally on the fly. It was so appreciated that she was really efficient in updating the policy/sending documents, but still took the time to be thorough and make sure everything was correct. It says a lot when you can call an office, talk to a real person, and never even have to be put on hold to handle things. If you want top-tier customer service with EVERY interaction, this is truly the team to go to."
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Natalie Reed

June 13, 2024

5  out of  5 rating by Natalie Reed
"Helpful, knowledgeable, and attentive staff. A pleasure to work with!"
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Joseph Brown

June 11, 2024

5  out of  5 rating by Joseph Brown
"Profesional, attentive, polite, and responsive."
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Kim Carter

June 5, 2024

5  out of  5 rating by Kim Carter
"Cannot express how helpful and "down home" this office feels. I am never disappointed when I call and need a question answered, or to report I had a minor "fender bender" :(. Highly recommend for anyone who desires high quality personalized service."
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Candace Smith

June 5, 2024

5  out of  5 rating by Candace Smith
"Brandi was amazing insurance rep. She went above and beyond to make sure I was happy with getting a new policy started and it was in my budget range."
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Brett Taylor

June 4, 2024

5  out of  5 rating by Brett Taylor
"Connie Phillips has been the best insurance agent that I have ever had the pleasure of working with--in fact, she might be the only agent that has ever made the process of obtaining insurance / switching insurance companies borderline enjoyable! She was patient, kind, lighthearted, and knowledgeable. Ended up switching all my insurance needs over to her earlier than needed (despite early cancellation fees from my previous companies) due to her personalism and professionalism--and also due to the fact that she was able to save me A LOT of money in the long run! Highly recommend =)"
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Latrycha Cowans

June 4, 2024

5  out of  5 rating by Latrycha Cowans
"My agent Aukeyla was amazing , she found the best coverage for me , explain the coverage thoroughly & offered additional information to help with rental insurance. My experience was amazing , I am excited about the insurance switch , I couldn’t have asked for a better agent or experience & I can even tell you my coverage without looking back at it because the agent made sure I understood what type of coverage I was purchasing. Thank you !"
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Trey Fulton

May 31, 2024

5  out of  5 rating by Trey Fulton
"Jessy from state farm has by far been the biggest help through a traumatic time in life, wrecking my car, she made everything very easy. Not stressful. She keep you updated throughout everything. I wouldn’t of wanted to be insured by any other company then State Farm. If y’all are thinking about switching insurance company or need help with something. Jesse will help you no problem."
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Tek Mapon

May 30, 2024

5  out of  5 rating by Tek Mapon
"I have faithfully been with State Farm insurance for over 36 years and they have been a comforting constant in an ever changing world of insurance. Both Hailey Hunter and Holly Thomason continue to uphold and exceed the standards put forth by State Farm to its customers. Recently, because of nationwide rising costs of auto insurance due to factors like rising used auto part prices to a shortages of rental cars, Holly and her team paid forward the costs to take online Defensive Driving courses which in turn help reduce my annual premiums. Sure, it took time to review all the information and take the various tests online but it was worth the savings. Thanks again for looking out for your State Farm family."