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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Troy Farren

April 19, 2024

5  out of  5 rating by Troy Farren
"I have been with State Farm for almost 40 years and about six years ago I was transferred to this office because my agent passed away. Everyone in the office is wonderful to work with and whenever I have had an issue or question about something they are quick to getting me an answer or solving the issue. I trust them 100% that they have my best interest in mind. I wouldn't go with any other agent!"
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Maria Carey

April 12, 2024

5  out of  5 rating by Maria Carey
"Customer for 30+ years and we love State Farm and the customer service we receive! Thank you Holly and staff - especially Hailey!"
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Jamie Dixon

April 12, 2024

5  out of  5 rating by Jamie Dixon
"I just worked with Brandy on a number of issues. She found solutions, provided details, and was extremely pleasant. I enjoyed doing business with her and the agency. I enthusiastically recommend Brandy and the Holly Thomason State Farm Agency in Hartwell, GA!"
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Vicki Moorhead

April 11, 2024

5  out of  5 rating by Vicki Moorhead
"Brandi is very helpful. She answers all my questions and has helped me to get the right insurance."
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Kerissa Davis

April 9, 2024

5  out of  5 rating by Kerissa Davis
"Thank you so much Brandi for expediting my request for our mutual customer this morning. You were so professional and helped me with the quick turnaround. Love it!"
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Donny B

April 9, 2024

5  out of  5 rating by Donny B
"Holly and Jessy are amazing. They respond quickly with all of my needs."
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jordan rector

April 8, 2024

5  out of  5 rating by jordan rector
"Very friendly service!!"
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James Smart

April 5, 2024

5  out of  5 rating by James Smart
"Hailey has the best customer service and knowledgeable about all questions I had."
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Allicia Stowe

April 3, 2024

5  out of  5 rating by Allicia Stowe
"Brandi helped me get my new truck insured and get everything situated with the mess I had. If I could give her 100 stars I would!"
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Steve Kiemele

April 2, 2024

5  out of  5 rating by Steve Kiemele
"Just updated property values with Jessie. She provided the best customer service I’ve experienced in years."
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d d

March 26, 2024

5  out of  5 rating by d d
"Connie & Holly are the absolute best! I promise you will not be disappointed in service. I’ve had my insurance there for over 15 years. My mom and grandparents for over 40 years. Go see them for great service."
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Marcia Behrle

March 25, 2024

5  out of  5 rating by Marcia Behrle
"I have been a State Farm customer for over 10yrs now. Though I moved from Hartwell years ago, which is where I originally set up my coverage. I still keep in contact and use Holly Thompson's Branch in Hartwell. Hailey also works there. Both are always very helpful, courteous and efficient. Thank you for always being there!"
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Kayla Coker

March 24, 2024

5  out of  5 rating by Kayla Coker
"Holly and her team have always strived to get the best deals for my family. Currently we receive a variety of discounts; bundled home/auto, safe driver, and defensive drivers. Micheal and Jessica are always reaching out to see if they can provide additional assistance with lower prices. Friendly staff with a hometown attitude!"
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Mooney Madness

March 23, 2024

5  out of  5 rating by Mooney Madness
"A HUGE thank you to Brandi!! She has been a huge help this week with switching our car insurance over to State Farm. We had been with another company for several years and she was able to get us a substantial decrease in premiums by switching over to State Farm!! She was thorough with her explanations and made the transition a wonderful experience!! I look forward to working with Brandi and all of the staff going forward!"
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Catfish “CatFish”

March 22, 2024

5  out of  5 rating by Catfish “CatFish”
"Connie was outstanding helping me today"
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Rashede Sadler

March 22, 2024

5  out of  5 rating by Rashede Sadler
"Ms. Connie is really helpful."
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Barbara Allen

March 15, 2024

5  out of  5 rating by Barbara Allen
"Connie was very helpful in helping me my discounts back."
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Cindy Karsten

March 8, 2024

5  out of  5 rating by Cindy Karsten
"I had a wonderful experience working with Hailey Hunter at State Farm. She was very efficient and a true pleasure to work with. I highly recommend her for your insurance needs."
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Ndubueze Chuku

March 6, 2024

5  out of  5 rating by Ndubueze Chuku
"I had a very pleasant experience dealing with Brandi Messer Gilreath for my home insurance policy."
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Gail Floyd

March 4, 2024

5  out of  5 rating by Gail Floyd
"I cant even begin to express how grateful I am for the time , patience and excellent customer service that Connie has given to us as we have been shopping for insurance. Thank you Connie as it has been pleasant to work with you and get all of our insurance needs taken care of"
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Sharon

February 28, 2024

5  out of  5 rating by Sharon
"Great Insurance Company - Agents are Excellent - always take care of me."
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Tim Ethridge

January 31, 2024

5  out of  5 rating by Tim Ethridge
"My wife and I experienced sever property damaged when heavy commercial vehicles ran over the distribution line and chambers of my septic system. The company trespassed, came on my property when no one was home, plowed up 250 yards of my lawn across my front yard with three 18 - wheeler sized vehicles and but gave me the runaround for several months. They would not give me a point of contact or email address, would not return calls, hung up on me, laughed at me, and only gave me a cell number to text estimates and photo to. I talked to State Farm about filing a claim on my insurance and learned that I would have to pay a $3600.00 deductible up front and hope to get my money back. I am retired on a fixed I income. So, I filed a claim with the company’s insurance. That was also a night mare that dragged out for another five more months. Soon after I called State Farm, I received a call from Christine. She was very helpful even though I did not file a claim with State Farm. She advised me on my options, made phone calls to the other insurance company, spoke to them on my behalf, and forwarded information to me. She was proactive in keeping in touch with me by phone and email along the way. The property damage greatly affected our lives for over seven months from late spring to winter. We were not able to use one of our driveways, not able to access half of our property except on foot, and lived with flies and the smell of sewage outside our bedroom windows especially in the summer months. We were not able to get some vehicles, including out camper, out of the garage without trimming trees, etc. My wife and I both have degenerative disc disease, so it was not just painful, it was very demeaning. Chritine was the only person who gave us hope and made us feel valued not only as a customer but as a person. She stayed in touch all the way to the end and followed up after the work was done. We seldom see that kind of work ethics or receive that quality of service any more these days. Thank you, Christine."
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Keith Presley

January 26, 2024

5  out of  5 rating by Keith Presley
"State Farm in Hartwell, Ga. has taken great care of my families’ insurance needs for many years. We are grateful for these consistent,professional and personable service !"
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Scott Pendleton

January 17, 2024

5  out of  5 rating by Scott Pendleton
"Brandi was a pleasure to deal with, very quick and responsive."
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douglas embert

December 23, 2023

5  out of  5 rating by douglas embert
"Have been with Holly for 6 years, easy to talk with and discuss your individual needs. Recently my wife needed a tow, no problems, thanks to Jessy for amazing customer service."